This is a programme for Facility Managers and Office Managers who support the Facility Managers. It is to give them the know-how to effectively manage the physical assets. The programme will make all employees participating in it to:
* Articulate their roles critically and with clear precision
* Demonstrate how central they are to the risk assurance policy and business continuity process of the organization
* Demonstrate their relationship management acumen in working with and managing the stakeholders of their responsibilities areas
* Focus on the bottom line significance of their minute-by-minute activities
* Be in state of perpetual alertness.

MATERI

A. Facility Risk Assurance

1. Understanding your Facilities and Assets

* Modern ideas about Facility Management
* Feeling the heartbeat of your Facility
* Criticality Analysis
* Facility Management Benchmarking techniques
* Using the Paretos Principle

2. Asset Management

* What Asset and Asset Management means
* Critical Asset ranking
* Understanding Asset failure
* Effective Asset Management Implementation

3. Asset Management Resources

* Integrated Facilities Management
* Life Cycle Costing
* Continuous improvement philosophy
* Facility Condition Indexing
* Interpreting the FCI range in Facility Management
* FCI impacts, Failures and Occupants Morale
* Asset Management tools for Corrective maintenance and repairs
* Depreciation technique of Facility components

4. Facility Stakeholders Management for effective results

* Elements of stakeholders Management
* Stakeholders Analysis
* Stakeholders Prioritisation techniques

5. Facility Management Technology

* Computer Aided Facility Management Technology
* Preparing a strategic technology plan
* Technology optimising Process

B.Maintenance Management

1. Maintenance the Modern Concept

* Challenges of cultural issues and maintenance management
* Maintenance planning and scheduling
* Classification of maintenance work according to plan and schedules

2. Cost Planning and Management

* Facility Management master budgeting
* Facility Management budget performance System
* Maintenance using Facility master schedule
* Facility Management Master Schedule

3. Fault Diagnosis

* Maintenance Codes using Facility Management master plan
* Failure Management in Facility Management
* Failure Reporting using a Criticality Analysis Guide

4. Maintenance Management Tactics

* Proactive and Predictive Maintenance
* Preventive Maintenance
* Reactive Maintenance
* Predictive Maintenance
* Corrective Maintenance
* Deferred Maintenance
* Operation and Maintenance exercise
* 90:10 Facility Maintenance development

C. Troubleshooting and Emergency Recovery

1. Failure Management and Control

* Reliability-Centered Maintenance
* Downtime reduction
* Tools for controlling Failure in Facility Management
* Checklist systems development and operations
* Developing a robust Service Level Agreement

2. Energy Management

* The increasing cost of Energy
* What is Energy Management
* Goals of an effective Energy Management Programme
* Implementing the major strategies of Energy Management
* Energy Audit for Facility Managers

3. Disaster Planning, Emergency Preparedness and Business Continuity

* JIT Management
* What a Disaster Recovery Plan is and why it is important
* Identifying potential Hazards
* Business Impact analysis
* Personnel Policies and Crisis Communication
* Strategic Alliance
* Case Study and Exercise
* Setting up an Action Plan
* Emergency Planning Implementation checklist

PARTICIPANTS

This is a programme for Facility Managers, Office Managers, and Contract Administration Professionals. It gives participants the know-how to effectively manage their facilities.

METHOD

Presentation

Discussion

Case Study

Evaluation

Instructor by : Ating Sudradjat